FAQ/Statics

  • How do I contact the Property Manager?
    You may contact Rita Fernandez at 713-791-0334 or email her at ompritaf@gmail.com. The open office hours are Monday – Friday from 10:00 a.m. to 12:00 p.m. and 2:00 p.m. to 4:00 p.m. Tenants must contact their landlord directly to address their questions or concerns.
  • How can I get a copy of the Association documents?
    You can obtain a copy from the One Montreal Place website.
  • Who determines my assessment fee?
    The assessments vary per the size of the units. Every year the Board reviews the budget and determines if an increase is needed.
  • What does the Association insurance cover?
    The Association insurance only covers (from the walls out) the exterior of the building. Owners are responsible for having insurance coverage from the walls in. Owners should also carry coverage for upgrades and loss of assessments. Tenants must carry renters insurance.
  • Should I report my neighbors if they are breaking the rules and regulations?
    Yes, the Association needs residents to do their part and report their neighbors if they are not complying with the rules in order to maintain a nice community to live in. The Association will not release any information.
  • Do I have to provide my tenant’s information to anyone?
    Yes, each owner is responsible for having their tenants approved prior to move-in. Owners must screen their tenants and provide O.M.P. with a copy of the lease, a signed Acknowledgment For, and the Lease Form. The owner must provide tenant with a copy of the Rules and Regulations, a card or remote, mailbox keys, and decals.
  • If there is a special or insurance assessment, am I responsible for paying for it even though nothing is done to my unit?
    Yes, when purchasing a condominium each unit owns a percentage of the entire property and the Association Documents state that every owner is responsible for those fees.
  • How many pets can I have?
    Each unit can have up to two (2) pets. Pets must be on a leash in the common area. Pet owners are responsible for picking up after their pets.
  • Can I leave a pet in the patio/balcony area?
    You must be present at the time that your pet is in the patio. If you are not home your pet CANNOT be left on the patio.
  • What items are allowed on my patio/balcony?
    The only items allowed on patios/balconies are patio furniture, a bicycle in good condition, and potted plants.  No clothesline or drying of clothes allowed at any time.
  • When and where are the Board Meetings held?
    The meetings are held the third Tuesday of each month at 6:00 p.m. Please contact the Property Manager to be placed on the Agenda. (March-Annual Meeting on the second Thursday at 6:30 p.m.; No meeting in August or December). All meetings are held in the One Montreal Place clubhouse.
  • Where can I store my bicycle? 
    • Inside your unit
    • In your personal patio or balcony
    • Locked to a bicycle rack. Any bicycles chained to the staircases or placed in other common areas will be removed.
  • How can I get the water turned off in order to make repairs inside my unit?
    You can call or email the Property Manager. There can only be two (2) scheduled water shut offs a month. Water shut offs can be scheduled for the first Tuesday of each month or that thirdThursday. A copy of the plumber’s license and liability insurance must be received in order to schedule the water shut-off. Water shut off requests must be made at least 48 hours prior to the date of the repair. Emergency shut offs do not require a notice. We strongly recommend that you do not wait until it’s too late! Please start replacing your old plumbing fixtures to avoid costly repairs in the future.
  • How can I help deter crime?
    An inexpensive recommendation is that you leave your porch light on at night (the cost is less than $1.50 a month). You may also install a doorbell camera or have an alarm system installed. Please note that an ACC application must be submitted for approval prior to installation of any cameras.
  • Do I need approval to install a satellite dish, new doors, etc.?
    Yes, any changes to the exterior of your unit must be approved by the Board prior to making any changes. You must fill out an ACC application and wait for Board approval.
  • What can be discarded in the dumpsters?
    Only household trash can be discarded in the dumpsters. Items like furniture, appliances, and or carpet must be hauled off to another location. Dumping fines start at $250 per item!
  • Where can I find replacement screen doors rollers?
    Rollers can be purchased at Dawson’s Supply located at 5807 Star Lane, Houston, TX 77057-7115 and the contact number is (713) 953-0129.
  • Who is responsible for treating my unit for pest control?
    The Association is only responsible for treating for termites. Owners are responsible for treating the interior of their units.
  • Who is responsible for cleaning my dryer vent and how often?
    Owners are responsible for cleaning out their dryer vents. We recommend that the vents are cleaned out after each use to reduce the risk of a fire and also to increase the lifetime of a dryer.
  • Who is responsible for cleaning and maintaining my chimney?
    Owners are responsible for cleaning and repairing the inside of their chimneys. You can purchase a special log that cleans the inside of the chimney as it burns. You can find these special logs at Home Depot, Walmart, Lowes, and Target.
  • Who is responsible for the replacement of my doors and windows?
    Owners are responsible for the replacement or repairs to doors and windows. Please note that an ACC Application must be submitted and approved prior to making any changes.
  • Who is responsible for foundation repairs?
    The Association is responsible for any foundation work needed inside the units. The association is also responsible for making the necessary sheetrock repairs after the building settles. It may take a couple of months before final repairs are made, due to settling. The owners are responsible for any repairs needed to the interior. For example any flooring damaged or removed in order for the installation of interior piers.
  • Who is responsible for repairs after a water leak? 
    • If it is a main line that causes the leak, the association is responsible for repairing the water leak, extracting water if needed, and replacing any damaged sheetrock up to the unfinished surface if notified in a timely manner. The owner is responsible for texturing and painting. 
    • If the water leak is caused by a plumbing fixture in someone’s unit, the owner of that unit is responsible for all damages caused. The Association as a courtesy intervenes (if the owner is not available) and stops the water leak and will send a contractor out to extract water. All expenses incurred by the Association will be billed back the unit in which the leak originated.
  • Can I plant anything in the common area?
    No, no items can be planted or placed in the common areas without prior consent from the Board of Directors. An ACC Application must be submitted and approved prior to planting in the common areas.
  • Who is responsible for maintaining the landscaping in my patio?
    Owners are responsible for trimming the bushes and or trees inside their patio. Trees/bushes cannot touch any part of the building and must not exceed the fence line in that patio.